Online Purchase Terms and Conditions

By placing an order with German Sutures through GermanSutures.com website, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

In these Terms & Conditions

“We” and “us” means German Sutures.

“You” means the person placing an order.

“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase sutures which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.

By using the website to buy sutures online, you confirm that you are at least 18 years old.

Ordering

By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that sutures will not be sent (or links to online sutures) until we have authorization from your payment card issuer or after confirmed bank transfer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which sutures you have ordered. This email is not an order acceptance from us.

We do not have to accept your order, and for example, we will not accept your order if:

Your payment is not authorized

There is an error on our website regarding the price or other details of the sutures

You have cancelled it in accordance with the instructions below

We reserve the right to refuse any order.

Cancelling an order before the suture has been sent

If you change your mind after placing an order, you can cancel it at any time before we send it or before we launch production of the sutures. Please see the Contact us page for our telephone number. You will need to give us your name and address details, as well as your order number to cancel your order. You may also cancel your order online. Please note that for special sutures, sutures are 50% refunded only.

Returning sutures after sending

Each suture sold through German Sutures site is guaranteed. If you are not satisfied with the suture after receiving it, contact us for return of the payment price, as indicated in the guarantee.

Pricing and payment

Prices throughout the website are quoted in Euro, and payment can only be accepted in Euro. Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the sutures shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If sutures you have ordered are unavailable, you will be notified as soon as possible and you should consider a production leadtime of about 4 weeks.

The price you pay is the price of the sutures shown at the time you place your order, even if the price of the suture has since changed.

Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.

Delivery information

Please see individual suture sales pages for information about delivery and shipping charges, where applicable.

We will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.

Changes to Terms & Conditions for buying sutures online

We reserve the right to change these Terms & Conditions for buying sutures online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying sutures online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying sutures online, you must not place any further orders.

These Terms & Conditions for buying sutures online are governed by the law of France and you and we agree to use the La Roche-sur-Yon courts should any dispute arise.

If any part of these Terms & Conditions for buying sutures online is found to be invalid by law, the rest of them remain valid and enforceable.

Thank you,

German Sutures team